Steve Ingels

Resume

Steve Ingels

UX Manager · Design Leader · Front-End Background

Experience

UX Manager · Design Lead

Likewize

Recent

  • Led creation and adoption of a global design system across multiple product teams
  • Established governance, documentation standards, and accessibility requirements
  • Mentored designers and matured the UX practice across the organization

UX Lead

Omnichannel Trade-In Platform

  • Set UX strategy for consumer, retail, enterprise, and internal experiences
  • Aligned cross-functional stakeholders around shared experience patterns
  • Integrated the design system to accelerate delivery

UX Lead

Enterprise Admin Tool

  • Redesigned a complex operational platform to reduce cognitive load
  • Consolidated fragmented workflows and improved information architecture
  • Reduced clicks per task and support ticket volume

Product & UX

Water Remediation App

  • Repositioned a struggling mobile field app around real technician workflows
  • Adoption increased 9% post-redesign
  • Established continuous customer feedback as an internal product ritual

Skills

UX LeadershipProduct StrategyDesign SystemsTeam MentorshipCross-Functional FacilitationUser ResearchJourney MappingInformation ArchitectureAccessibility (WCAG)Front-End DevelopmentPrototypingGovernance & Process